Free shipping on orders over $75 CAD within most of Canada and $50 USD across USA.

Remote and northern regions may have adjusted shipping costs depending on location. We apply a $15 shipping credit toward these orders where applicable. Orders under the minimum order amount are calculated based on weight and destination.

Your tracking number will be sent to the email address provided when your order has been processed. FUNK Coffee is not responsible for delays in your package delivery. If you have any concerns with your delivery, or need to change delivery arrangements, please first check the status of the tracking number sent to you before contacting FUNK Coffee.

Pick Up

Orders for pickup are delivered to FUNK Coffee Bar (1025 Dunsmuir Street, Vancouver) and Streetcar Brewing (123A 1st St E, North Vancouver) on Thursdays each week. Order by noon on Tuesdays for pickup on or after Thursday afternoon. Orders placed after noon on Tuesday will be ready for pickup the following Thursday unless otherwise noted. You will receive an e-mail when your order is ready for pickup.

International Shipping

International shipping rates are estimated at checkout based on weight and destination. Delivery times may vary and may take longer depending on location and carrier processing.

Orders may be subject to duties, taxes, customs fees, or brokerage charges upon delivery, as determined by local authorities and the shipping carrier. These are not included at checkout and are the responsibility of the recipient.

Refund Policy

We want you to be happy with your FUNK purchase. If something isn’t quite right, please reach out and we’ll do our best to help!

Coffee

All coffee purchases are final sale. If your coffee arrives damaged, has spilled in transit, or you believe there is a quality issue, please contact us within 14 days of delivery with your order number and photos where applicable. We’ll review the issue and work with you to make it right. If you simply don’t love the coffee, we’re always happy to help with brewing advice or recommendations!

Clothing & Merchandise

Unused clothing and merchandise may be returned within 14 days of delivery for a refund or exchange. Items must be in their original condition, with tags attached where applicable. Exchanges are subject to availability. Hats & headwear are final sale unless they arrive damaged, defective, or incorrect.

Damaged, Defective, or Incorrect Orders

Please inspect your order when it arrives. If something arrives damaged, defective, or incorrect, contact us within 14 days of delivery with your order number and photos. FUNK will cover applicable return or replacement shipping costs when the issue is on our end.

Return Shipping & Refunds

Return shipping costs may be the responsibility of the customer. Return shipping labels can be provided upon request, and we’ll confirm any applicable costs before the label is issued.
Once we receive and inspect your return, approved refunds will be issued to the original payment method or store credit if requested. Processing times may vary by your bank or payment provider.

How to Request a Return

Send us an email at orders@funk.coffee with your order number, a note about what’s going on, and photos if the item is damaged, defective, or incorrect. We’ll take it from there.